A pill counting machine should match the products you actually handle, not just the sample shown in a sales demonstration. Check tablet and capsule dimensions, shape, coating, and weight range. A glossy, round tablet may flow differently from a scored one. Ask whether the equipment can count both without frequent jams or inaccurate readings.
Test it with representative products and containers. Run several batches, including a nearly empty hopper, and compare machine totals with a careful manual count. Check bottle openings, fill heights, and changeover time.
Some products may chip or cling from static. Small details matter. Request written operating limits and cleaning instructions, especially when product changes are frequent.
Regulatory needs depend on your location, product category, and facility procedures. Confirm applicable requirements with qualified compliance staff or the relevant authority before purchase. Ask what records the machine can retain, how counts are verified, and whether calibration and performance checks can be documented.
If electronic records are involved, review access controls and audit trails. A checklist can still miss a practical issue: we might verify accuracy but overlook how long cleaning takes during a busy shift. Include operators and quality staff in a trial, then document any gaps before installation.