| 1. Confirm the factory makes the relevant products | Check whether the supplier manufactures the specific accessories you need, such as pull-down hose assemblies, spray heads, aerators, mounting hardware, or replacement cartridges. | Current product list, process flow, equipment list, production-area photos, and a sample made using the proposed production process. | During a factory audit, compare the equipment and processes on site with the parts and process steps listed in the quotation. | The supplier cannot explain where key processes take place or relies on unreported subcontractors. |
| 2. Verify production capacity and lead times | Assess output for the exact product and process, available shifts, current workload, tooling availability, and the capacity to handle seasonal demand. | Recent production schedules, capacity calculations, machine or line details, staffing by shift, and historical delivery records. | Compare the stated monthly capacity with cycle times, working days, staffing, and open orders. Ask how capacity changes if demand increases. | Capacity figures are unsupported, quoted lead times exclude tooling or testing, or promised output depends on unapproved subcontracting. |
| 3. Review the quality management system | Check how the factory controls incoming materials, production steps, inspection, nonconforming products, corrective actions, and traceability. | Quality manual or procedures, inspection records, calibration records, corrective-action examples, and any current quality-system certificate. | Verify a certificate with its issuer and check that the certified legal entity, site, scope, and validity period match the factory and products being quoted. | A certificate belongs to another site or entity, or inspection records cannot be linked to production lots. |
| 4. Check materials and drinking-water compliance | Identify wetted materials and confirm they meet the legal requirements for the destination market. Requirements differ by country and product type. | Material declarations, bills of materials, traceable material records, and applicable test reports or certifications for the exact product configuration. | For the United States, determine whether drinking-water requirements such as NSF/ANSI/CAN 61 and lead-content requirements such as NSF/ANSI 372 apply. Confirm the applicable rules for every sales market. | Reports cover a different model, material, factory, or product configuration, or the supplier treats one market’s approval as universal. |
| 5. Test product performance and durability | Agree on requirements for leakage, operating pressure, flow, temperature exposure, cycling, corrosion resistance, and connection compatibility as appropriate to the accessory. | Product specifications, test methods, raw test results, sample identification, and a written plan for handling failures. | Set acceptance limits and test conditions before production. Use representative samples and an independent laboratory when the risk or market requirements justify it. | Results have no defined test method, test samples cannot be identified, or pass criteria are set only after testing. |
| 6. Approve samples, drawings, and change control | Confirm dimensions, interfaces, materials, finish, packaging, labeling, and any required compatibility with the faucet assembly. | Controlled drawings, approved reference sample, bill of materials, revision history, and a written process for approving changes. | Sign off on a pre-production sample and retain a reference sample. Require written approval before changes to materials, components, production site, or tooling. | The supplier cannot identify the current drawing revision or proposes substitutions without formal approval. |
| 7. Set inspection, traceability, and delivery controls | Define incoming, in-process, and final inspections; lot identification; packaging checks; defect handling; and shipment documentation. | Inspection checklist, sample inspection report, lot-traceability example, packaging specification, and corrective-action process. | Agree on a written sampling plan and acceptance criteria before orders are placed. Confirm that each shipment can be traced to its production and material records. | Inspection criteria are vague, shipment lots are not traceable, or the supplier will not document corrective actions. |