| Polymer compatibility | Intended resin or blend; modifier grade; recommended loading; formulation limitations | Documented compatibility for the target matrix, such as rigid PVC or another specified thermoplastic; no unapproved formulation substitutions | Review technical data and trial the modifier in the customer's formulation and processing conditions |
| Impact performance | Impact strength of the finished compound, test temperature, specimen geometry, conditioning, and modifier loading | Meet the customer's agreed minimum against a control formulation; define the method and conditions before testing | Use an agreed method, such as ISO 179 or ASTM D256 where applicable; compare like-for-like specimens |
| Processing and dispersion | Recommended processing window, dispersion guidance, appearance, and effect on melt flow or fusion behavior | Stable operation on the customer's equipment without unacceptable defects or loss of agreed output and surface quality | Conduct a controlled production trial; record temperatures, cycle or line settings, defect rates, and finished-part results |
| Product consistency | Certificate of analysis, agreed lot-release tests, test methods, and change-control procedure | Each shipment meets the mutually approved product specification; critical property limits and retest rules are documented | Review certificates of analysis and compare representative incoming samples with the approved reference lot |
| Regulatory and product stewardship | Safety data sheet, substance disclosures, market-specific declarations, and notification of regulatory changes | Documentation matches the intended market and application; assess REACH and, where relevant to the end product, RoHS obligations | Review current documents and obtain written confirmation of scope, exclusions, and update responsibilities |
| Quality management | Quality-system scope, audit access, corrective-action process, and complaint response | Documented quality controls appropriate to the product; ISO 9001 certification may be requested as a qualification criterion | Verify certificate validity and scope, review audit evidence, and assess corrective-action records |
| Supply capacity and continuity | Available production capacity, normal lead time, order constraints, inventory policy, and business-continuity arrangements | Written confirmation that planned monthly demand and agreed peak demand can be supported within the required delivery window | Review capacity and delivery records; confirm escalation contacts, contingency plans, and allocation rules |
| Packaging, logistics, and traceability | Packaging format, net weight, storage conditions, shelf-life guidance, lot coding, and shipping documentation | Packaging and handling instructions suit the customer's receiving and storage processes; shipment lots are traceable | Check packaging specifications, labels, sample shipment records, and traceability from lot to certificate of analysis |
| Commercial and technical support | Quotation validity, minimum order quantity, technical contact, sample availability, and response process | Commercial terms and technical support responsibilities are agreed before qualification or production approval | Document terms in the quotation or supply agreement and evaluate support during sampling and trials |