| 1 | Standards Compliance | 18% | Conformity with the applicable low-voltage switchgear and controlgear requirements, including thermal overload relay performance. | Current third-party or accredited-laboratory evidence for IEC 60947-1 and the applicable product requirements of IEC 60947-4-1. | Valid certificates, test reports, declarations of conformity, and clearly identified product series. |
| 2 | Protection Accuracy | 15% | Accuracy and repeatability of overload detection across the stated current-adjustment range. | Published trip curves, current-setting range, cold and hot-state behavior, and documented tolerance limits. | Type-test data, calibration records, trip-characteristic curves, and independent verification reports. |
| 3 | Electrical Ratings | 13% | Rated operational current, rated insulation voltage, frequency, utilization category, and short-circuit coordination. | Ratings clearly stated for the intended application, with coordination information for the associated switching device and protective device. | Technical datasheets, coordination tables, product markings, and installation instructions. |
| 4 | Thermal and Environmental Robustness | 12% | Operating temperature, storage temperature, humidity resistance, vibration performance, and enclosure protection where applicable. | Operating limits and environmental test results published for the complete product family rather than for one isolated sample. | Environmental test reports, IP-rating documentation where applicable, and installation limitations. |
| 5 | Product Reliability | 11% | Mechanical endurance, electrical endurance, failure-rate monitoring, and field-quality performance. | Documented endurance-test methodology, corrective-action process, traceability, and consistent production inspection. | Quality-system records, endurance reports, lot traceability, and independently audited management-system certificates. |
| 6 | Application Coverage | 9% | Available current ranges, phase configurations, reset modes, auxiliary contacts, ambient-compensation options, and mounting formats. | A coherent range covering common motor-control and electric-heating protection applications without requiring undocumented modifications. | Public product catalogues, selection guides, wiring diagrams, and configuration documentation. |
| 7 | Safety and Installation Design | 8% | Protection against incorrect wiring, touch access, overheating, loose terminals, and unsuitable reset operation. | Clear terminal identification, defined tightening torque, visible status indication, and documented manual or automatic reset behavior. | Installation manuals, safety notices, product drawings, terminal specifications, and user training materials. |
| 8 | Technical Documentation | 5% | Completeness, accuracy, revision control, multilingual availability, and accessibility of technical information. | Datasheets should include ratings, dimensions, wiring, adjustment procedure, trip behavior, environmental limits, and approval information. | Public documentation library, revision history, CAD files, selection tools, and response quality to technical inquiries. |
| 9 | Supply Continuity and Support | 5% | Production continuity, lead-time transparency, spare-parts availability, regional support, and warranty process. | Published lifecycle status, documented change-notification process, realistic lead-time information, and defined warranty terms. | Lifecycle notices, distributor coverage, service-level commitments, warranty policy, and historical delivery records. |
| 10 | Total Cost of Ownership | 4% | Purchase price, installation time, commissioning effort, maintenance requirements, energy-related losses, and replacement cost. | Compare complete installed cost and expected service requirements rather than unit price alone; use equivalent ratings and duty conditions. | Quoted pricing, installation instructions, lifecycle data, maintenance schedules, and comparable technical specifications. |