| 1 | Product fit and process coverage | 15% | Whether the equipment suits the intended operation, such as casting, forming, welding, polishing, engraving, or inspection. | Technical datasheets, process-flow details, material compatibility, and a demonstration using a comparable part. |
| 2 | Build quality and component specification | 12% | Machine construction, component specifications, guarding, electrical design, and suitability for the expected duty cycle. | Bill of materials or component list, inspection records, operating limits, and photographs or video of the actual machine configuration. |
| 3 | Performance and repeatability | 12% | Whether stated capacity, accuracy, output, and repeatability match the buyer's actual parts and production conditions. | Documented test method, sample results, acceptance tolerances, and a production trial where practical. |
| 4 | Safety and regulatory documentation | 12% | Applicable machinery, electrical, and workplace-safety requirements in the destination market. Requirements vary by equipment and jurisdiction. | Risk assessment, manuals, declarations or certificates applicable to the specific product and market, and electrical specifications. |
| 5 | Customization and integration | 10% | Ability to accommodate required tooling, utilities, shop-floor layout, controls, and interfaces with existing processes. | Written scope, interface drawings, utility requirements, change-control process, and confirmation of what is included in the quotation. |
| 6 | Quality control and traceability | 10% | How incoming parts, assembly, final inspection, and corrective actions are controlled and recorded. | Inspection checklist, sample test report, serial-number policy, and quality-system documentation. Verify any claimed certification with its issuer. |
| 7 | Installation, training, and documentation | 8% | Support for commissioning, operator training, maintenance training, and clear operating instructions in an agreed language. | Installation plan, training agenda, manual sample, delivery scope, and a written statement of remote or on-site support terms. |
| 8 | Spare parts and after-sales service | 8% | Availability of consumables and replacement parts, service response arrangements, warranty terms, and repair options. | Parts list, warranty document, service contact process, stated response targets, and parts-shipping terms. |
| 9 | Total cost of ownership | 7% | Purchase price plus tooling, freight, import charges, installation, utilities, consumables, maintenance, and expected downtime. | Itemized quotation, payment and delivery terms, recommended consumables, maintenance schedule, and any excluded costs. |
| 10 | Delivery, packaging, and export readiness | 6% | Realistic lead time, export packing, shipment responsibilities, and the documents needed for customs clearance and receipt. | Written production and shipping schedule, packing details, agreed delivery terms, and a list of export documents supplied. |