| 1 | Quality management | ISO 9001 specifies requirements for a quality management system; certification is not automatic upon claiming compliance. | If certification is claimed, request a current certificate and confirm its scope covers the relevant manufacturing or service site. | ISO 9001 |
| 2 | Environmental management | ISO 14001 specifies requirements for an environmental management system. | Check whether any environmental certification is valid and covers the facility relevant to the product. | ISO 14001 |
| 3 | EU product conformity | CE marking applies to products covered by relevant EU harmonisation legislation. The manufacturer is responsible for the applicable conformity assessment and EU declaration of conformity. | Request the declaration and identify which EU legislation and standards apply to the specific machine. | EU CE marking guidance |
| 4 | Electromagnetic compatibility | IEC 61000-6-1 and IEC 61000-6-3 provide generic EMC immunity and emissions standards for specified environments, where applicable. | Ask for test evidence for the exact model and intended operating environment; applicable product-specific standards may take precedence. | IEC 61000-6-1; IEC 61000-6-3 |
| 5 | Harmonic current emissions | IEC 61000-3-2 addresses harmonic current emissions for equipment with input current up to and including 16 A per phase, subject to its scope and exclusions. | Confirm the machine’s electrical rating and whether the standard applies in the destination market. | IEC 61000-3-2 |
| 6 | Voltage fluctuations and flicker | IEC 61000-3-3 covers voltage changes, voltage fluctuations, and flicker in public low-voltage supply systems for equipment within its stated scope. | Check electrical compatibility and test documentation for the intended power supply and market. | IEC 61000-3-3 |
| 7 | Restricted substances | The EU RoHS Directive restricts specified hazardous substances in electrical and electronic equipment, subject to its scope and exemptions. | For EU sales, request relevant technical documentation or a compliance declaration for the supplied configuration. | Directive 2011/65/EU |
| 8 | End-of-life equipment | The EU WEEE Directive establishes rules for waste electrical and electronic equipment, including separate collection and treatment requirements. | For EU markets, clarify applicable producer-responsibility and take-back arrangements with the supplier. | Directive 2012/19/EU |
| 9 | Test and calibration competence | ISO/IEC 17025 specifies general requirements for the competence of testing and calibration laboratories. | When test results are important, check the laboratory’s accreditation scope and whether it includes the relevant test. | ISO/IEC 17025 |
| 10 | After-sales support and detection features | Warranty duration, repair turnaround, spare-parts availability, and service coverage are contract-dependent. Counterfeit-detection capabilities vary by model and supported currency. | Get warranty exclusions, service locations, parts terms, response targets, supported banknote series, and software-update arrangements in writing. | Verify in the product specification and service agreement |