| 1. Three-phase ratings and sizing | Confirm rated voltage, frequency, phase configuration, power factor, and whether the quoted rating is prime or standby. | For many 50 Hz applications, 400/230 V three-phase, four-wire output is commonly specified; confirm the actual site requirement. A power factor of 0.8 is commonly used for generator-set ratings. Do not compare kW and kVA ratings as if they were the same. | Signed technical datasheet, nameplate sample, and written confirmation of the applicable rating standard and duty. |
| 2. Load performance and testing | Ask how the complete set is tested and whether testing can be witnessed before shipment. | Request a test report covering the agreed operating checks and, where specified, a load-bank test at staged load points. Confirm the requested transient response and performance class against the application; requirements vary by project. | Factory test procedure, dated test report, instrument calibration records, and witness-test arrangements. |
| 3. Standards and quality controls | Check the standards and management-system certificates relevant to the offered product and manufacturing site. | ISO 8528 covers engine-driven alternating-current generating sets. ISO 9001 concerns quality management systems; it is not, by itself, proof that a particular generator model meets a performance requirement. | Certificate copies with scope, issuing body, validity dates, and model-specific conformity or test documents where applicable. |
| 4. Engine, alternator, and controls | Identify the offered component specifications and confirm that substitutions require customer approval. | Compare continuous and standby duty, fuel-consumption data at stated loads, alternator insulation and enclosure details, controller functions, and protection settings. Check that the control system supports the intended operating mode. | Bill of materials, component datasheets, protection list, wiring diagram, and written substitution policy. |
| 5. Site suitability and enclosure | Provide the supplier with site conditions and confirm the proposed configuration matches them. | Review ambient temperature, altitude, ventilation, exhaust routing, noise limits, weather protection, access for maintenance, and fuel-system requirements. Derating and enclosure performance depend on the specific design and site conditions. | Site-condition checklist, general arrangement drawing, noise-test conditions, and written confirmation of any derating. |
| 6. Warranty, parts, and service | Get the warranty terms and service responsibilities in writing before placing an order. | Check warranty duration and start date, exclusions, recommended maintenance intervals, spare-parts availability, technical support hours, and the process for handling claims in the destination country. | Warranty document, maintenance schedule, spare-parts list, and named service contact or service-partner details. |
| 7. Commercial terms and delivery | Compare quotations on the same technical scope and delivery basis. | Clarify included accessories, packaging, inspection, commissioning, export documents, lead time, payment milestones, and the applicable Incoterms® rule and named place. | Itemized quotation, approved technical specification, delivery schedule, and contract terms. |