| 1. Supplier Pickup and Export Booking | Cargo moves from the overseas supplier’s facility to the origin consolidation point or container yard. | 1–5 business days, depending on cargo readiness and pickup distance. | Commercial invoice, packing list, purchase order, cargo dimensions, gross weight, harmonized tariff classification, pickup address, and delivery address. | Origin pickup, export booking, cargo receiving, documentation review, and consolidation when applicable. | Confirm cargo is packed, labeled, and available on the agreed date. |
| 2. Export Customs Clearance | The shipment is declared to the exporting country’s customs authority before loading. | Same day to 3 business days when documents are complete. | Export declaration, invoice, packing list, transport instructions, export permits if required, and origin information. | Export filing, document handling, inspection coordination, and possible storage or examination charges. | Verify that the invoice description and tariff classification match the actual goods. |
| 3. Ocean Transportation | A full container or consolidated cargo travels from the origin port to a US gateway port. | About 15–45 calendar days port-to-port on common intercontinental routes; schedules vary by lane and transshipment. | Bill of lading instructions, container or package count, seal information, verified gross mass, and estimated arrival details. | Ocean freight, origin and destination terminal charges, documentation fees, fuel-related surcharges, and applicable security charges. | Track the estimated arrival date and maintain flexibility for port congestion or schedule changes. |
| 4. US Import Customs Clearance | The shipment is presented to US customs authorities after arrival at the gateway port. | 1–5 business days for straightforward entries; longer if an examination, hold, or missing information occurs. | Entry data, commercial invoice, packing list, tariff classification, country of origin, importer details, and any required government agency information. | Import customs brokerage, customs duties, merchandise processing charges, harbor-related fees, and other legally applicable taxes or assessments. | Provide accurate product descriptions, material details, and intended use before shipment. |
| 5. Port Drayage | A truck transports the cleared container from the US port terminal to a warehouse, transload facility, or inland rail ramp. | 1–7 business days after customs release, depending on appointment availability and inland distance. | Terminal release, delivery order, pickup appointment, container number, seal number, and warehouse receiving instructions. | Port drayage, chassis usage, terminal handling, detention or demurrage risk, tolls, and waiting-time charges when applicable. | Ensure the receiving facility can accept the container within the free-time window. |
| 6. Transload or Distribution | Containerized cargo is unloaded, sorted, palletized, stored, or transferred into domestic delivery equipment. | 1–3 business days for standard freight; longer for inspection, labeling, or value-added handling. | Receiving appointment, SKU or carton list, pallet requirements, warehouse instructions, and delivery order. | Unloading, palletization, short-term storage, inventory handling, relabeling, and order preparation if included in the service scope. | Confirm carton count, pallet configuration, labeling, and inventory control requirements. |
| 7. Final-Mile Truck Delivery | Domestic trucking moves the freight from the US warehouse or transload location to the buyer’s named delivery place. | 1–5 business days for regional delivery; longer for remote or appointment-based locations. | Delivery appointment, consignee contact, dock or liftgate requirements, proof-of-delivery instructions, and access restrictions. | Domestic line-haul, fuel surcharge, appointment delivery, liftgate or limited-access fees, and inside delivery only when specifically agreed. | Confirm whether the site has a loading dock, unloading equipment, receiving hours, and adequate access. |
| 8. Delivery Completion | Cargo is delivered to the named place and delivery evidence is recorded. | Proof of delivery is normally available on the delivery day or shortly afterward. | Signed or electronic proof of delivery, exception report, damage notation, and final shipment status. | DDP service is generally considered complete when the goods are delivered to the agreed destination, excluding unloading unless separately agreed. | Inspect the shipment promptly and record visible shortages or damage on the delivery receipt. |